The grandmother philosophy TM

When Chris started talking about "treating people like you would treat your own Grandmother" back in 2002, he called it the Grandmother Philosophy.TM After completing his book, "Selling to Your Grandmother," and began to teach workshops and seminars, he developed the Grandmother Philosophy TM into an acronym for the word G.R.A.N.D.M.O.T.H.E.R.

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Greet every customer immediately
Read body language
Attitude is Everything
Never Prejudge
Do unto others as they want dune unto
Make an Impression that will last a lifetime
Own your Products
Think like a Salesperson
Honesty, Honesty, Honesty
Everyone is a potential customer
Remember to treat every customer like you would treat your own Grandma